Delete your data

For people who use Hardin Talk or any Hardin Systems phone service. Use this form to delete your account entirely, or to delete particular data while keeping your account and phone line working.

What we hold

Account	Your sign-in name, email address, the mobile number you gave us for call forwarding, your role, and which extension you are assigned.
Calls	Call records (who called whom, when, how long) and, where your company has call recording switched on, the recordings themselves.
Voicemail	Messages left for your extension, and the notification emails sent to you about them.
Team messages	Messages and any photos, clips or files you posted in your company's Team conversation.
Device	A push token for each device you signed in on, so the app can ring.

Website

Who you are

We need enough to find your account and be sure the request is really yours. If what you send does not match an account, we will reply and ask rather than guess.

Your name (required) Email address you sign in with (required) Company Phone number or extension

What you want deleted

Delete my account and everything associated with it Your sign-in stops working, your extension is released, and all of the data listed above is removed. Delete only certain data — keep my account Your account and phone line keep working. Tick exactly what you want removed.

If you are keeping your account, tick what should be deleted:

Call recordingsRecordings of calls to and from your extension. Voicemail messagesEverything currently in your mailbox. Call historyThe record of calls made and received. Team messages and attachmentsMessages, photos and clips you posted. My contact detailsThe email address and mobile number on your profile. Note that removing the mobile number turns off call forwarding to it. My devicesPush registrations for your phones and computers. The app stops ringing on them until you sign in again. Anything else we should know

Confirm

I own this account, or I am authorised to make this request for it. Anti-spam: what is five plus four? (required)

What happens next, and how long it takes

We acknowledge every request within 7 days and complete it within 30 days. If we need to check who you are first, that clock starts when we have what we asked for.

Backups are the honest part. Once your data is deleted from the live systems it is gone from the service. Copies remain inside our encrypted, offline backups until those backups age out on their normal schedule — which for some of them is up to two years. We do not use backups to bring deleted data back, and a restore only ever happens to recover from a disaster, never to repopulate an account.

Rather write to us? joe@hardin.systems. Our privacy policy explains what we collect and why.